How Can We Help?

We’re glad you’re here! Whether you have a question about a product, need help with an order, or simply want to share your feedback with us, our team is happy to assist you.

Before reaching out, you may want to check our FAQs- we’ve answered the questions we hear most often there. If you don’t find what you’re looking for, please feel free to contact us directly.

Rare and Basics - A brand by Apparel Group

Here’s how you can reach us:

Customer Service Hours:

Call us: 9:00 AM - 10:00 PM, every day

Chat with us: 9:00 AM - 10:00 PM, every day

Contact Number: 1800-833-5350

Email: customer.care@randbfashion.in

Drop us a message